Privacy Policy

1. Information We Collect

When you place an order, we collect:

• Your name, phone number, and email address (optional)
• Delivery address
• Order history and preferences
• Device and browser information for analytics

2. How We Use Your Information

We use the information we collect to:

• Process and confirm your orders
• Contact you via phone to coordinate delivery
• Improve our products and services
• Send order updates (if email provided)
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Delivery partners solely for order fulfillment
• Government authorities when required by law

4. Data Security

We use industry-standard security measures to protect your information. Since we do not process online payments, your financial data is never stored on our systems.

5. Phone Number Usage

Your phone number is used exclusively by our representatives to confirm orders and coordinate delivery. We do not share your phone number with marketing agencies or third parties.

6. Cookies

We use essential cookies to maintain your shopping cart session and preferences. We do not use tracking cookies for advertising purposes.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

8. Data Retention

We retain order information for 3 years for legal and warranty purposes, then securely delete it.

9. Contact

For privacy-related queries, contact our Privacy Officer at:
Email: privacy@pimbl.in
Phone: +91 98765 43210